Question 1

Is it legal to drive cars offered by Drivers Lounge in Japan?

Accepted Answer

Yes, Drivers Lounge is a registered company in Japan with full rental car license.  Despite the additional cost that involves in having our cars registered as rental cars and specific insurance policy, all cars that we offer our customers to drive are registered under "WA" number plate, a specific type of number plate which is required by the Japanese Government, we strive to ensure that our customers can drive fully legally in Japan.

Question 2

What languages do you speak in Drivers Lounge?

Accepted Answer

We have guides from different continents in the world, generally we offer English speaking tours but if you have specific request in terms of languages, we can offer private tour in Japanese, Cantonese and Mandarin.  Please contact us if you wish to have private tours in your own language.

Question 3

How fast do I drive?

Accepted Answer

Our guides are professionally trained to provide the best experience to our customers with a balance of safety and enjoying the performance of our cars.  However, we are driving on public roads and we must ensure you drive sensibly and responsibly without violating the traffic rules in Japan.

In the event that the driver fails to follow instructions of our guides, or driving dangerously, we reserve all rights to stop you from driving and return the car back to our guide without providing any refund.

Question 4

Can I drive only one specific car that I desire during the tour?

Accepted Answer

Unless all other participants agree to drive only one specific car of their choice during the tour, we shall offer car swap to our participants as most of them wish to enjoy as many cars as they can within the tour.

From our experience it is uncommon to have someone requesting one specific car for the tour, therefore please do not expect we can accommodate such request as we need to respect the rights of our other participants.

Question 5

Can I bring friends and family to join the tours?

Accepted Answer

Yes, you may bring companion to join the tours.  However, since many sports cars do not have spacious seats at the back, we recommend ONE companion per driver.

Question 6

Can my companion also drive?

Accepted Answer

Yes, your companion can also share the car that you drive with an additional fee of JPY 22,000 to cover the insurance cost.  However, you have to allocate the driving time of your companion within your own slot for each car.

Question 7

What happens if it rains?

Accepted Answer

Our tour will still be conducted under the rain as long as it is safe to do so.  All cars are equipped with high grip all weather tyres and they are safe to drive in the wet in a reasonable manner.

However, if the weather forecast shows a prediction of excessive heavy rain, typhoon or snow, we reserve all rights to judge whether the tour is safe to be conducted.  If we believe it is not safe for us to do the tour, we will cancel the tour and inform our participants as early as we possibly can.

For tours that are cancelled by us, we will offer a free change of date or a refund at the participant's choice.

Question 8

I swap cars during the tour with other participants, do I need to check the condition of the cars?

Accepted Answer

Yes, everytime when you do a car swap with other customers, you will be asked to do a condition check and mark down all damages that you found on the car prior to your drive.  We recommend you take a walk around video of the car highlighting all damages that you can find.

You will be asked to sign a condition check form before you drive, therefore we can always trace back who may have damaged the car during the day.  Please understand that it may be at your responsibility for damage compensation if you are unable to present proof of any daamages that are done prior to your drive.

Frequently Asked Questions